Privacy and your data
What we do with your data, downloading it and deleting your account.
No. We don't sell your personal information or use your private content to build advertising profiles. The Privacy Policy explains what we collect and why.
Read the Privacy PolicyGo to Settings → Account and choose Export data. You get a file with your profile, trips, bookings, chats, guides and account records.
Open Account settingsGo to Settings → Account and choose Delete account. This permanently deletes your account and private data. Public guides you published stay visible without an owner, and we keep booking records where the law requires it.
Open Account settingsStill need help?
Send our support team a message and we'll reply by email. If it's about a booking, contact us from the booking's page so it comes attached.
We typically respond within 24 hours on business days.